Frequently asked questions
Answers about brewing, ingredients, orders, and more. Can’t find it? Contact us.
- Add 1 dip bag to 200–220 ml hot water (not boiling), stir well, and let it sit for 2–3 minutes. Sweeten if you like. For a creamier sip, try hot milk or oat milk. Avoid rolling boil — it can mute aromatics.
- Most blends are naturally caffeine-free. If a blend contains tea/coffee, we label it clearly on the product page. For evenings, try our calming, caffeine-free options.
- Yes — our blends are created for gentle daily use. Start with one cup a day and notice how you feel. If you have a medical condition or are pregnant, consult your practitioner first.
- Orders typically ship in 24–48 hours. Delivery takes 2–6 business days depending on your location. You’ll receive tracking via email/SMS.
- Keep them airtight, away from heat, light, and moisture. Always close the pouch tightly or transfer to a jar. Best before dates are on the pack.
- We blend in a facility that may handle nuts, sesame, soy. Check each product page for specific allergen notes. If you have severe allergies, consult your doctor first.
- Yes — you can set up a recurring order or request a bulk quote. Drop us a note at hello@wildnroot.com with your requirements.
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